iMAXX Medical Billing Solutions Knowledge Hub

iMAX Medical Billing Knowledge Hub

3 financial metrics to drive better practice performance


“You can’t manage what you don’t measure.” This is so true in so many things we do in everyday life. But this is especially true if you are a doctor today responsible for the management of a medical practice. Unfortunately, too many physicians go to work every day unaware of how better reporting can drive higher performance of their medical practice. The good news is by understanding three simple indices and metrics, any physician can begin to dramatically change the financial outcome of a medical practice and realize the return on investment of their efforts and an increased valuation of



Most Physicians Will Not Drop Payer Contract Despite Poor Pay


Only 19 percent of physicians in a recent survey said they would get rid of a payer contract if the reimbursement was poor. Provider organizations should be monitoring their payer contracts to ensure fair reimbursement, but most physicians still would not drop a payer if they were paying poorly, a recent Medscape survey found. The poll of 20,000 physicians across 29 specialties revealed that just 19 percent of providers would back out of a payer contract if the reimbursement rates were poor. But the majority of respondents said they would not abandon the payer despite reimbursement performance. Twenty-two percent reported that they



Patient Billing Challenges Revenue Cycle Management


Organizations can improve revenue cycle management by making patient billing processes more automated by using a modern payment systems. May 20, 2016 – Patient payment and billing are significant revenue cycle management challenges that should not be ignored.  According to a recent survey conducted by Navicure, 63 percent of participants recognized that patient payment processes were “a high priority” for the healthcare revenue cycle. “It is important to reexamine existing workflows and processes to adopt a more effective, automated patient payments process,” the survey said. Patient accountability was also major concern for participants, who reported having difficult time collecting payment from patients. About one-third of survey respondents



Overcoming the Top Challenges of Claims Denial Management Audits


Increasing efficiency and improving revenue are top priorities for health care providers with a big focus on improving prior authorizations and eligibility before an episode of care. Increasing efficiency and improving revenue are top priorities for health care providers with a big focus on improving prior authorizations and eligibility before an episode of care. However, leveraging data and consulting expertise to improve denials management can be something that most providers often overlook. Denial of a claim is the refusal of an insurance company or carrier to honor a request by an individual or provider to pay for healthcare services obtained from a



4 Medical Billing Issues Affecting Healthcare Revenue Cycle


Addressing these four common medical billing challenges can have a positive impact on the healthcare revenue cycle. Medical billing is the backbone of healthcare revenue cycle management, but many providers experience significant challenges with efficiently and accurately billing patients and payers for services they perform. The medical billing process can be a pain point for some providers because it involves an array of healthcare stakeholders and each step to getting paid relies on the previous interaction. Healthcare organizations must communicate across departments and payers as well as ensure that crucial information is properly captured in each step of the process. Despite the



Physician Shortage Drives Boost in Nursing, Physician Assistant Pay


Recent research shows compensation for nursing staff, physician assistants, and non-clinical employees is rising as provider organizations tackle the physician shortage issue. As the physician shortage worsens, provider organizations are increasingly relying on non-physician providers to fill the gap. And they are paying nursing staff, physician assistants, and other employees more to make up for it. The healthcare industry is facing a significant physician shortage, the Association of American Medical Colleges (AAMC) recently reported. The organization estimated a shortfall of up to 121,300 physicians by 2030 as the aging population seeks additional healthcare services and aging doctors retire. With substantial physician



Over 600 Individuals Charged in 2018 Healthcare Fraud Takedown


In the largest healthcare fraud takedown to date, OIG and DoJ reported charging individuals involved in fraud schemes that cost Medicaid and Medicare $2 billion. The HHS Office of the Inspector General (OIG) and Department of Justice (DoJ) recently announced the largest healthcare fraud takedown to date, with over 600 defendants charged with participating in fraud schemes amounting to about $2 billion in losses to Medicare and Medicaid. Of the over 600 defendants charged, 165 were medical professionals, including 32 doctors who allegedly participated in healthcare fraud schemes involving prescribing and distributing opioids and other narcotics. The charges jointly announced by the



Avoiding the Wide Net of Fraud Conspiracy Investigation


Protecting your company from a potential exposure, whether on the civil or criminal end, from the outside or from insiders, requires dedication to compliance. The word is out. There is money to be made in healthcare fraud—and not just in schemes by providers to steal payor funds, but by the government under federal and state statutes busting fraudulent conduct. How an action starts is really quite simple: maybe a former patient or employee reports a provider, or maybe a provider is just such a high utilizer of services that the conduct is brought to the attention of an oversight agency.



‘Incredible loss of life’ to overdoses


Over seven years, Hancock County lost nearly 2,000 years of life expectancy because of opioid overdoses, and Ohio lost more than half a million years. Those figures are among the findings of a recent report by the Ohio Alliance for Innovation in Population Health, a collaboration between Ohio University’s College of Health Sciences and Professions and the University of Toledo’s College of Health and Human Services. Statewide, 13,059 Ohioans died from opioid overdoses from 2010 to 2016, and those overdoses accounted for 519,471 years of life lost. “This figure represents over half a million years of life lost to Ohioans



How can we build social support for people in recovery?


When we asked Ohioans to share what they saw as causes of the addiction crisis, many cited boredom, lack of activities, and peer pressure. Even after undergoing treatment for substance use disorder, people face the possibility of falling back into the same toxic routine and friendships they had before seeking help. According to the Substance Abuse and Mental Health Services Administration, recovery will be most successful if people have a safe, comfortable, and secure home, meaningful activities to do such as working, going to school, and volunteering, and a strong community of people that offer encouragement along their journey. On